In most cases yes — particularly across Nottingham, Mansfield, Eastwood and Derby. After storms or heavy rain we prioritise emergency calls. Phone us on 0115 971 7715 and we'll be honest about what time we can be there.

Yes — we hold full public and employers' liability insurance, we're VAT registered (VAT No. 997 3859 34), and we're members of the Guild of Master Craftsmen. We're happy to send insurance documents before any work begins.

We're based in Eastwood and cover Nottingham, Mansfield, Derby and the wider East Midlands — including Nottinghamshire and Derbyshire. If you're not sure whether we cover your postcode, just give us a ring.

No. Our written quote is fixed. If we discover something genuinely unexpected, we stop, take photos, and agree any change with you before we carry on. Several customers have actually had their invoices reduced when the job took less time than quoted.

Yes — we provide detailed photographic survey reports for property buyers across the East Midlands. It's one of the smartest investments you can make before exchanging contracts. Reports usually come back within 48 hours of the survey.